NORMAL ARCHIVE

Transgender guide

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Transgender guide

Transgender and non-binary employees are an important part of any workplace. But sadly they face an increased risk of conflict and harassment in the workplace compared to other employees – in fact, 55% of trans workers have experienced these issues at work, compared to 29% of heterosexual, cisgender employees.

Not properly handling these and other related issues could have a big impact on the wellbeing and productivity of your employees – and you could even end up facing an employment tribunal claim. So, make sure you’re ticking all the right boxes and start building a more inclusive and productive workplace today with this guide from our HR & Employment Law experts.

ISO 9001 product sheet

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ISO 9001 product sheet

Build a business that stands out from the rest. This simple product sheet guides you through how to achieve best-practice quality management standards with ISO 9001, so you can boost efficiency, win more business, and hit growth goals. Simply click above to get your copy.

Stress risk assessment

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Stress risk assessment

Stress, depression and anxiety accounted for 51% of all work-related ill health cases in 2021/22, according to the Health and Safety Executive (HSE). This problem is only getting worse, with workplace stress, depression and anxiety accounting for over half (55%) of all working days lost to ill health in the UK in 2021/22.

That makes it more important than ever to complete stress risk assessments for your people to protect them and your business. This guide takes you through everything you need to know, so simply click above to get your copy!

Health Screening Questionnaire

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Health Screening Questionnaire

Asking your employee to complete a Health Screening Questionnaire ensures as an employer, that you’re carrying out your duty of care and makes sure that your employees are safe enough to undertake a work task or activity.

Get started by downloading our Health Screening Questionnaire.

Health and Safety Induction Training Record Form

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Health and Safety Induction Training Record Form

Ensure you have covered everything when training a new employee with our helpful induction training record form.

POWRA – Risk assessment

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POWRA – Risk assessment

A point of work risk assessment is perfect for when your workers arrive on-site. It can be used as a ‘Stop and Think’ tool to ensure that new risks are identified, and to verify whether or not your existing risk assessments are suitable and sufficient to cover the job.

This can help reduce the potential for accidents to your workers as it allows them to identify additional risks, implement controls, or seek instruction and additional assistance from their employer to allow the works to proceed safely.

Stress Checklist

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Stress Checklist

Download our handy checklist on stress and the considerations your business can take into account to reduce your employees feeling stressed in the workplace.

NOTE! This template is designed to be used within your workplace to help you identify what arrangements you have in place to manage stress within your workplace / activities presently and assist you in identifying any additional items which may be required to carry out tasks safely.

Please tailor this example questionnaire to your own workplace, this list is by no means exhaustive.

A guide to handling holiday leave

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A guide to handling holiday leave

Holidays should be relaxing…

….so let’s keep them that way! The holiday season can be a lot to handle if your business isn’t prepared.
Luckily, Citation’s HR & Employment Law experts are here to break it down for you – from working out holiday
entitlement, and accruing leave to making annual leave requests a breeze.

Download our helpful guide to find out more.

Top tips for preventing employee burnout

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Top tips for preventing employee burnout

Did you know that nearly a quarter (23%) of employees reported feeling burned out during work very often or always? And that a further 44% reported feeling burned out sometimes?


And it’ll come as no surprise to you – with everything going on in the world over the last few years, you might have already noticed your employees feeling mentally exhausted and strained.

But how do you prevent your employees from burning out? Download our guides to find out more.

Keeping it cool: managing heat stress at work

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Keeping it cool: managing heat stress at work

When the temperature soars and the mercury starts rising, it’s very easy for you and your people to get flustered and frustrated with the rising heat.

Whether you work outside in the heat or you’re an office-based business, the heat can get to all of us. And as an employer you have a legal obligation to look after the Health & Safety of everyone in your business’ premises.

To help we’ve put together a beginners’ guide to heat stress in the workplace – how to spot it and how to stop it.

How to report an accident – a checklist

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How to report an accident – a checklist

You’ll find hazards in any workplace – whether you’re running a busy building site or small nursery. And even though you’ll have control measures in place to minimise or remove some of the risks, accidents still happen.

So here’s a quick, expert overview to help you stay on top of things when the worst happens.

Improving equality, diversity and inclusion in the workplace

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Improving equality, diversity and inclusion in the workplace

Equality, diversity and inclusion (EDI) is one of the hottest topics in the workplace right now – and for good reason.

The government is piling more and more pressure on employers to not only prove that they’ve put measures in place to ensure equality, diversity and inclusion in the workplace when an incident occurs (like a case of sexual harassment), but also to show they’ve got proactive measures in place to prevent these incidents ever happening.

That makes it more important than ever to understand what your legal responsibilities are and how you can meet them. That can be tough and complicated – so, in this guide, we’ve made it simple for you.

What are the biggest cyber security threats to your business?

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What are the biggest cyber security threats to your business?

The rate at which businesses are experiencing cyber security breaches is alarming. The latest UK government survey found that in the last 12 months, 39% of UK businesses identified a cyber attack.

Within this, 31% of businesses estimate they were attacked at least once a week. Is your business at risk? Here’s our guide to the top 7 cyber security threats you should be aware of.

Download our guide to find out how to protect your business.

Long-term health conditions and disabilities: HR and Health & Safety checklist

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Long-term health conditions and disabilities: HR and Health & Safety checklist

The latest figures from the Office for National Statistics (ONS) suggest some 2.5 million people are missing from the labour market because of medical conditions, marking the highest rate of long-term sickness absence on record.

The government is responding to these figures with a Health and Disability whitepaper due in Spring 2023, as well as new guidance from the Health and Safety Executive (HSE) covering how employers and managers can support people with long-term health conditions and disabilities at work.

So, here’s what you need to know, consider and do as an employer when it comes to workers with long-term health conditions and disabilities, in order to stay compliant, retain your people, and boost productivity.

Citation Cyber Essentials product sheet

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Citation Cyber Essentials product sheet

Protect your business against 80% of cyber-attacks with Cyber Essentials from Citation Cyber

Cyber Essentials is a widely recognised, government-backed certificate that helps you protect your organisation against a range of the most common cyber-attacks and data breaches – and we’ll make it easier for you to achieve it.

Download our product sheet to find out more.

Managing short-term sickness absence

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Managing short-term sickness absence

It’s no secret: sickness absence can end up being a real headache for an employer. But it also can be a smooth process – you just have to have the right policies and procedures in place.


Download our guide for the lowdown on everything sickness absence – from return-to-work interviews to your absence process.

Top 10 reasons to buy ISO 9001 certification

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Top 10 reasons to buy ISO 9001 certification

ISO 9001 is the world’s most recognised quality management system (QMS) standard. It helps you to improve customer satisfaction by ensuring consistent quality in the goods and/or services you offer. If you’re thinking about the best way to meet your customers’ expectations, ISO 9001 could be the answer

Check out our top 10 benefits of ISO 9001 for you and your customers by downloading our guide.

Risk Assessment workplace guide

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Risk Assessment workplace guide

Risk Assessments are simply a process of carefully examining what could cause harm to people in the workplace environment and then deciding what precautions should be taken to prevent or minimise harm.

The aim is to eliminate or reduce the likelihood of someone being injured or becoming ill. Accidents and ill health can ruin lives and affect the profitability of businesses through lost output, damaged machinery, increased insurance costs and legal costs.

To help you and your business our Health & Safety experts have put together a helpful guide covering everything you need to know when it comes to your legal responsibility for carrying our Risk Assessments.

Waste Hierarchy Pyramid

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Waste Hierarchy Pyramid

Want to know the best practice of managing waste?

Our Health & Safety experts have put together a handy poster. Simply download and share around.

Sustainability made simple

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Sustainability made simple

Sustainability, also known as Environmental, Social, and (Corporate) Governance (ESG), refers to businesses planning their operations and growth in a sustainable manner. It involves considering the impact on people, processes, and the planet.

This includes areas such as supply chain management, workplace conditions, diversity, taxation, risk management, environmental impact, and more. Governments, shareholders, and other bodies are increasingly demanding sustainability reporting.

Implementing a sustainability strategy can lead to benefits such as energy efficiency and ethical operations, appealing to investors and stakeholders.

Download our helpful guide to learn more about sustainability and how to develop a successful strategy for your business.

Recycling – Toolbox Talk

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Recycling – Toolbox Talk

Recycling is a vital part of environmental sustainability, through the process of processing used materials into new products.

This helps prevent waste of useful materials, reducing the consumption of raw materials as well as reducing energy usage, air pollution and water pollution.

As well as saving the environment, it can also save money through reduced landfill costs, which are ever on the rise

Our experts have put together a Toolbox Talk to help you get started.

Zero to Landfill – Toolbox Talk

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Zero to Landfill – Toolbox Talk

The concept of Zero to Landfill aims to eliminate the disposal of waste in landfills by redirecting materials to alternative uses.

For instance, cardboard can be recycled at paper mills, glass can be re melted, plastic can be transformed into new packaging and food waste can be composted.

Download our handy Toolbox Talk on how you can implement Zero to Landfill in your business and for more information on the current Laws and Guidance in this area.

Energy Saving Workplace Monitoring Checklist

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Energy Saving Workplace Monitoring Checklist

Download our handy checklist on Energy Saving to help you identify and manage energy consumption within your workplace. 

NOTE! This template is designed to be used within your workplace to help you identify what arrangements you have in place to manage energy consumption within your workplace presently and assist you in identifying any additional areas or behaviours which may be required to reduce energy consumption. 

Please tailor this example questionnaire to your own workplace, this list is by no means exhaustive.

Carbon Footprint – Toolbox Talk

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Carbon Footprint – Toolbox Talk

Did you know by improving the energy efficiency in a business, is the quickest way to respond to rising energy prices and could help reduce energy bills by around 20%?

To help you understand what your Carbon footprint is and the steps your business can take to reduce this, our Health & Safety experts have put together a Toolbox Talk. Download now to get started